LernLink

Help & common questions

Key answers about finding, requesting and arranging lessons.

01

How do I find a lesson?

Search for a subject or goal, then filter by location, format, level and price. Open a listing for the full details.

02

How do I contact a tutor?

You can send a message from the listing page. The conversation stays in your account.

03

How does a package work?

A package includes multiple lessons from an offer. The quantity, duration and total price are shown before you request it.

04

When do I pay?

Once you have agreed on your lessons, you can pay through LernLink. You see the full price before paying.

05

What if I need to cancel or report a problem?

Open the lesson in your account to cancel or report a problem. Our cancellation and refund policies explain when you can get your money back.

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Need help?

Contact us with questions about your account, bookings or refunds. You can also write to us about your personal data.

support@lernlink.ch